Your Business Phone System with CCSI and 3CX

Your Business Phone System with CCSI and 3CX

Are you growing? Do you ever wish your phone system could work harder for your business and accelerate growth? Whether you own a small startup or a large enterprise, you need a phone system that will grow and scale with you – without breaking the bank in the process.

With 3CX Phone Systems provided by CCSI, you can rely on your phone system for more than just answering calls – you are able to communicate with clients and team members through Live Chat, Facebook Messenger, text messaging and video conferencing all through one PABX system. Unlike many phone systems which leave you with a high bill and no flexibility – if you choose to host with us, we’ll take care of all updates and monitoring while you run your own dedicated communication system, or you can choose to bring your own ports – allowing you to keep control of your phone numbers and maximize savings.

Working from home? Great – with applications for both Android and iOS, your team stays connected with calls, video conferences and chats while ensuring your customers remain satisfied. Not only is 3CX effective within your business’ physical location, but it is remote friendly – allowing your team to take their extensions with them. You can even interact with Microsoft TEAMS – making 3CX your all-in-one system for remote office work.   

Making a decision regarding your phone system takes careful consideration and research. One of the biggest decision makers in changing phone systems is overall cost effectiveness. 3CX Phone systems are designed to grow with your business – with no per user fees, no bolt-ons and the ability to choose a Cloud-based or onsite system, making 3CX the obvious choice for your business phone system.   

Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for over 31 years. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.

The 3-2-1 Backup Strategy and Your Security

The 3-2-1 Backup Strategy and Your Security

What Happens to Your Critical Data When Disaster Strikes?

Things happen and technology goes sideways all the time – calls get dropped, attachments won’t open or you can’t access critical data. But what happens to your small business when simple user error results in losing critical data and information your company relies on daily? You should be able to rest easy knowing that you’ll have access to important files even when disaster strikes.  

The more protected you are the better, especially because so many different issues can cause your technology to fail you and for critical data to be lost. From global disasters like wildfires and earthquakes, to local physical disasters like coffee spills and outages, it is imperative that you are able to rest easy knowing that the data your company relies on can be recovered quickly and easily.  

Powerful and Redundant Backup Solutions to Protect You

In our experience working with data backup and recovery, we have found that the best way to ensure your organization has access to critical files in any kind of disaster is to have redundant and powerful backup solutions. To ensure your data is protected at all times, we utilize what is referred to as the 3-2-1 backup strategy which makes sure you have three copies of your data backed up at any given time.  

The first copy of data resides on your server. We then make a second backup to a physical storage device such as a USB drive or storage appliance. To further secure your important data, we then backup everything to an offsite facility – with Cloud-Based global backup all of the data and applications on a business’ server are backed up and stored to a remote (off-site) server. This offsite backup has proven to be the most important aspect of the 3-2-1 method, it provides disaster recovery for instances of theft, fire or another disaster that results in loss of the initial data or the backup device ensuring your team still has access to critical files and data.  

By using this redundant and powerful backup solution, CCSI is able to ensure that if any system failure, outage or physical disaster occurs, your team still has everything necessary to stay up and running.  

For more information, contact Customized Computer Services Inc.  We work with our clients to develop protocols for best practice and monitor your IT infrastructure to ensure the security of your accounts.

Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years.  Contact us to find out how we can help your business stay one step ahead with your IT.

Managed IT Services and Your Business

Managed IT Services and Your Business

Does your business need IT Support?  

Though things like slow internet, connectivity issues or constantly running low on storage may seem like the everyday problems of an office environment, there may be underlying issues that cannot be addressed by simply upgrading your internet speeds through your provider or rebooting your modem. Today especially, it is imperative that businesses of all sizes keep up with the constantly changing technical landscape in order to stay competitive and maintain growth.  

Are you overwhelmed or struggling to keep up with growth?

As your company grows, it’s imperative to keep up with advancing technology – things like Microsoft updates, printer problems or cyber-attacks could potentially stop your business in its tracks if they aren’t handled properly or in a timely manner. In order to fully protect your company and continue on with business as usual, things like regular security scans, proactive updates, and 24/7 monitoring are required for staff to stay on task and for business to go on as usual. With ongoing network support and regular maintenance, CEOs are able to focus on generating profit rather than constantly solving network issues.  

Are you worried about expenses?

Remaining competitive in today’s ever-changing market gets expensive – getting your current staff trained and certified in new technology, upgrading servers, continuous backups in addition to having a dedicated expert on your payroll adds up quickly. Managed IT Services are, by design, made to help businesses reduce their overhead costs. By outsourcing your IT and moving to a hosted server and the cloud, you can expect transparent and predictable pricing.  


Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.