Are you growing? Do you ever wish your phone system could work harder for your business and accelerate growth? Whether you own a small startup or a large enterprise, you need a phone system that will grow and scale with you – without breaking the bank in the process.
With 3CX Phone Systems provided by CCSI, you can rely on your phone system for more than just answering calls – you are able to communicate with clients and team members through Live Chat, Facebook Messenger, text messaging and video conferencing all through one PABX system. Unlike many phone systems which leave you with a high bill and no flexibility – if you choose to host with us, we’ll take care of all updates and monitoring while you run your own dedicated communication system, or you can choose to bring your own ports – allowing you to keep control of your phone numbers and maximize savings.
Working from home? Great – with applications for both Android and iOS, your team stays connected with calls, video conferences and chats while ensuring your customers remain satisfied. Not only is 3CX effective within your business’ physical location, but it is remote friendly – allowing your team to take their extensions with them. You can even interact with Microsoft TEAMS – making 3CX your all-in-one system for remote office work.
Making a decision regarding your phone system takes careful consideration and research. One of the biggest decision makers in changing phone systems is overall cost effectiveness. 3CX Phone systems are designed to grow with your business – with no per user fees, no bolt-ons and the ability to choose a Cloud-based or onsite system, making 3CX the obvious choice for your business phone system.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for over 31 years. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.
What Happens to Your Critical Data When Disaster Strikes?
Things happen and technology goes sideways all the time – calls get dropped, attachments won’t open or you can’t access critical data. But what happens to your small business when simple user error results in losing critical data and information your company relies on daily? You should be able to rest easy knowing that you’ll have access to important files even when disaster strikes.
The more protected you are the better, especially because so many different issues can cause your technology to fail you and for critical data to be lost. From global disasters like wildfires and earthquakes, to local physical disasters like coffee spills and outages, it is imperative that you are able to rest easy knowing that the data your company relies on can be recovered quickly and easily.
Powerful and Redundant Backup Solutions to Protect You
In our experience working with data backup and recovery, we have found that the best way to ensure your organization has access to critical files in any kind of disaster is to have redundant and powerful backup solutions. To ensure your data is protected at all times, we utilize what is referred to as the 3-2-1 backup strategy which makes sure you have three copies of your data backed up at any given time.
The first copy of data resides on your server. We then make a second backup to a physical storage device such as a USB drive or storage appliance. To further secure your important data, we then backup everything to an offsite facility – with Cloud-Based global backup all of the data and applications on a business’ server are backed up and stored to a remote (off-site) server. This offsite backup has proven to be the most important aspect of the 3-2-1 method, it provides disaster recovery for instances of theft, fire or another disaster that results in loss of the initial data or the backup device ensuring your team still has access to critical files and data.
By using this redundant and powerful backup solution, CCSI is able to ensure that if any system failure, outage or physical disaster occurs, your team still has everything necessary to stay up and running.
For more information, contact Customized Computer Services Inc. We work with our clients to develop protocols for best practice and monitor your IT infrastructure to ensure the security of your accounts.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years. Contact us to find out how we can help your business stay one step ahead with your IT.
Though things like slow internet, connectivity issues or constantly running low on storage may seem like the everyday problems of an office environment, there may be underlying issues that cannot be addressed by simply upgrading your internet speeds through your provider or rebooting your modem. Today especially, it is imperative that businesses of all sizes keep up with the constantly changing technical landscape in order to stay competitive and maintain growth.
Are you overwhelmed or struggling to keep up with growth?
As your company grows, it’s imperative to keep up with advancing technology – things like Microsoft updates, printer problems or cyber-attacks could potentially stop your business in its tracks if they aren’t handled properly or in a timely manner. In order to fully protect your company and continue on with business as usual, things like regular security scans, proactive updates, and 24/7 monitoring are required for staff to stay on task and for business to go on as usual. With ongoing network support and regular maintenance, CEOs are able to focus on generating profit rather than constantly solving network issues.
Are you worried about expenses?
Remaining competitive in today’s ever-changing market gets expensive – getting your current staff trained and certified in new technology, upgrading servers, continuous backups in addition to having a dedicated expert on your payroll adds up quickly. Managed IT Services are, by design, made to help businesses reduce their overhead costs. By outsourcing your IT and moving to a hosted server and the cloud, you can expect transparent and predictable pricing.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.
The Domain Name System (DNS) is central to the operation of modern networks, translating readable domain names into machine-usable addresses to connect users to internet destinations. DNS makes navigating to a website, sending an email, and more possible without memorizing massive amounts of numbers. As with many Internet protocols, DNS was not built to withstand abuse from bad actors’ intent on causing harm. Today’s businesses need secure, private, manageable, and visible control over internet traffic, but the public DNS system was not designed with security in mind and many DNS exploits and vulnerabilities now exist.
By using a protective DNS service like Webroot® DNS Protection, organizations control their networks and maintain the security, privacy, and visibility they need to protect IT infrastructure and users, even those working remotely. “Protective DNS” (PDNS) analyzes DNS queries and takes action to mitigate threats. This is a key defense because cyber threat actors use tricks like slightly misspelled fake websites, phishing emails with links to malicious websites, and other approaches that take advantage of human error.
The PDNS primary aim is to create a highly secure, private, resilient, and manageable connection to the internet. Automated filtering, like Webroot BrightCloud®, uses Internet Threat Intelligence to automatically block requests to undesirable, dangerous or malicious internet domains. The PDNS also checks both the domain name queries and the returned IP addresses against threat intelligence, and then prevents connections to known or suspected malicious sites. This is a key component in keeping any organization safe from ransomware, data theft, and other unwanted attacks.
This filtering alone stops most internet threats before they can infect networks or endpoints. It helps organizations achieve the management control over their DNS connection and is recommended by the NSA and CISA to strengthen Cyber Defense.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.
Ubiquiti Networks pride itself on providing a variety of high-performance networking technology solutions for service providers and enterprises. By offering an outstanding price to performance ratio, Ubiquiti aims to offer disruptive pricing across their different ranges, which they use to push the boundaries for wireless communications and to close the digital divide. They believe in bringing wireless connectivity to everyone around the world. On top of this, Ubiquiti offers a global support community that stands them apart from their competition.
The Access Point WiFi 6 Lite (U6 Lite) is a 2×2 WiFi 6 access point that can reach an aggregate throughput rate of up to 1.5 Gbps with its 5 GHz (MU-MIMO and OFDMA) and 2.4 GHz (MIMO) bands. The U6 Lite can either be ceiling-mounted to broaden signal coverage and support device-dense networks, or it can be mounted to a wall to extend its signal in a specific direction. The compact U6 Lite also sports the same form factor as the Access Point nanoHD (UAP nanoHD) so you can repurpose its covers and recessed mounting bracket if you already own them. The U6 Lite simplifies the process of bringing WiFi 6 to your home or office.
Build and expand your network with Ubiquiti Networks® UniFi® Switch, part of the UniFi line of products. The UniFi® Switch delivers robust performance over its 26 independent switching ports. Two SFP ports offer optical connectivity, and 24 Gigabit Ethernet ports offer 802.3af/at PoE+ sharing a total of 250W PoE.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years and manage PBX systems for several clients. We want to bring the best technology to maximize your business potential. Contact us to find out how we can help your business stay one step ahead with your IT.
Windows 11 is the latest release of Microsoft’s operating system. Debuting this year, many organizations have started to ask, when do we switch? The good news is there is no rush. Windows 10 will be fully supported until mid-2025. Currently, according to a Lansweeper audit of 30 million PC’s in 60,000 different organizations, only 44% of workstations are eligible for upgrading at all. We will review some of the pros and cons of Windows 11 so that you can make a more informed decision on if, and when, to upgrade.
There are some new features focused on productivity and multitasking that have a lot of potential. One of my favorites is snap groups. This is a feature that allows you to set multiple programs in a specific layout on your screen that launches with just a couple of clicks.
For laptop users, there is a similar effect when docking. Whatever apps you had open, along with their specific layout on the external monitors, get saved. As soon as you’re docked again everything comes back the way it was. This is a big change from the way Windows 10 handled docking. It’s simple but effective and makes the desk a lot easier to move back to.
The last major productivity-focused feature is virtual desktops. If you need more windows open than what you have room for, you can create multiple desktops to switch between. For the heavy-duty multi-taskers, this is an easy win.
Compatibility is the major negative factor when considering upgrading workstations to Windows 11. Many workstations simply will not be able to upgrade. In addition to being able to install, Windows 11 has had some issues with specific software and drivers. Since the operating system is so new, this is to be expected. Bugs in the system take a little time with more people using it to flesh themselves out and be corrected. However, there can be operationally critical software and hardware affected by Windows 11. This is where individual research, testing, and careful execution is highly recommended considering this new operating software.
Windows 11 does feel a little bit different. The start menu has been redesigned, the taskbar shows your open and pinned apps differently, the navigation menu has been overhauled, and right-clicking has a whole new look. Although more personal preference than anything, generally these changes have been poorly received. Criticized for sacrificing information for the design. How these changes affect you are going to be subjective, but still, something to consider when considering upgrading to Windows 11.
Overall, we recommend doing research and discussing upgrades with your IT team. Rolling out a change like this can be daunting, but a little preparation and proper timing go a long way.
Customized Computer Services, Inc. is a Managed IT Service Provider, we have been serving the Dallas-Fort Worth Area for 31 years. Contact us to find out how we can help your business stay one step ahead with your IT.
